1. Purpose

This Acceptable Use Policy defines the permitted and prohibited uses of the FirstScan EMS platform. All users must comply with this policy to ensure a safe, reliable, and compliant environment for all customers.

2. Permitted Uses

• Emergency medical services operations and documentation
• Patient care reporting and records management
• Agency operational analytics and reporting
• Communication between authorized medical personnel
• Training and quality assurance activities

3. Prohibited Uses

• Accessing patient records without authorization or legitimate medical purpose
• Sharing login credentials with unauthorized individuals
• Attempting to circumvent access controls or security measures
• Using the platform for purposes unrelated to EMS operations
• Introducing malware, viruses, or other harmful code
• Excessive automated access that degrades service for other users
• Unauthorized data extraction or scraping
• Any activity that violates applicable laws or regulations

4. Enforcement

Violations of this policy may result in temporary or permanent suspension of access, notification to the user's agency administrator, and where required, reporting to relevant authorities.

5. Reporting Violations

If you become aware of any violation of this policy, please report it immediately to security@firstscanems.com.

Copyright Notice

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Trademark Notice

"FirstScan EMS," the FirstScan EMS logo, "FirstScan Continuity," "FirstScan AI Copilot," "FirstScan PCR," "FirstScan Command," and "FirstScan QA" are trademarks of FirstScan EMS. Unauthorized use of these marks is prohibited and may be subject to legal action.

All other trademarks, trade names, and logos appearing on this site are the property of their respective owners.